The R&W Group ("we", "us", "our") is committed to protecting the privacy of visitors to our website and the people we work with. This policy explains what personal information we collect, how we use it, and the rights you have under the UK GDPR and Data Protection Act 2018.
1. Who we are
The R&W Group is a civil engineering and highways contractor headquartered in Fordingbridge, with regional operations in Southampton. For the purposes of UK data protection law, The R&W Group is the data controller for the personal information described in this policy.
2. Information we collect
- Contact details you provide via our enquiry form, email, or telephone (name, company, email, phone, message).
- Recruitment information if you apply for a role with us (CV, work history, references).
- Technical data collected automatically when you visit the site (IP address, browser type, pages viewed, referring site) using first-party analytics.
3. How we use your information
- To respond to enquiries and provide quotations.
- To deliver, manage, and invoice contracted work.
- To consider job applications and manage recruitment.
- To improve the performance, security, and content of our website.
- To comply with our legal and regulatory obligations.
4. Legal bases
We rely on the following lawful bases under UK GDPR: performance of a contract, legitimate interests (running and improving our business), consent (where required), and compliance with legal obligations.
5. Sharing your information
We do not sell personal information. We share data only with trusted suppliers who help us operate our business (for example hosting, email, and analytics providers), with clients and partners where required to deliver a project, and with regulators or authorities where we are legally required to do so.
6. Data retention
We keep personal information only for as long as necessary for the purposes set out above, or as required by law. Enquiry records are generally retained for up to 24 months unless they become part of an active project record.
7. Your rights
You have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, and to data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).
8. Cookies and analytics
Our website uses first-party analytics to understand how visitors use the site. We do not use third-party advertising trackers. You can control cookies through your browser settings.
9. Contact us
For any privacy questions or to exercise your rights, contact us via the contact page and mark your message for the attention of the Data Protection lead.